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The Founder's Journey: Myles Keough – Scaling Spade Technology with Simplicity, Process & Purpose ​

An Exclusive Interview with Myles Keough Founder of Spade Technology

How Spade Technology Built a Process-Driven MSP That Attracted the Right Buyer

In this episode of Founders Journey, Kevin Studley of PeakValueMSP.com sits down with Myles Keough, Founder of Spade Technology, to uncover how one MSP owner built a scalable business—not by chasing trends, but by doubling down on basic math, simple logic, and a smidge of belief.

From launching in 2001 to a successful exit in 2023 to IT Solutions, Myles walks us through the hard lessons, key turning points, and the frameworks that helped him scale while staying true to his team and vision.

Inside This Episode:

  • Why simplicity wins: the superpower that guided Myles through 22 years of MSP ownership
  • Early MSP struggles, from building ticketing tools to learning the value of process
  • How a peer group and guidance from Gary Pica & Tony Williams changed everything
  • The secret to reducing help desk noise, increasing engineer output, and improving retention
  • Why investing in sales leadership and building a repeatable sales engine is non-negotiable
  • The power of designing a company that is worth keeping, whether or not you sell
  • What life looks like post-exit—and why purpose matters more than profit

Myles shares actionable wisdom for every MSP founder who wants to build a company that runs without chaos, scales with clarity, and commands value at the right time.

Key Quote:

“You don’t need a finance degree. You just need basic math, simple logic, and a smidge of belief.”

– Myles Keough

Is Your MSP Exit-Ready?

At Peak Value MSP, we help MSP owners like you turn day-to-day chaos into scalable operations, sales engines, and high-value exits. If you’re building your own founder’s journey, let’s talk.

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